Conditions consistent with operating schedule
The risk assessed stewarding provision is set at 2 Event Managers provided by SK Events (Denise Harris and Anne-Louise Bouffard-Roupe) 1 x site manager 1x Event Control and Steward Manager (Dean Williamson), 1x Health and Safety Officer, 5X support staff will add additional support with a risk assessed provision of 10 Stewards and 5 SIA licensed officers.
Event Control will be located at the Entrance Tent of Main Street (see site plan)
A Steward Control will be located on Main Street (see site plan)
The event area has been designed so as to make it so far as is reasonable, accessible to all. All crowd management staff working the event have undergone DDA awareness training. The event organizer is aware of their responsibilities under the DDA legislation and has made provision by having stewards and security on site that are in full radio contact and will contact a member of the event management team where disabled access is needed. We have also installed one disabled toilet on site. A full brief will be given at the beginning of the event to ensure that no problems occur
The Designated Premises License holder, Denise Harris, working alongside the event management team will work to ensure that all licensing objectives are met.
The organizer will liaise with local transport providers to ensure they are aware of the likelihood of additional demand and a Park and Ride service will be running both days.
A temporary taxi rank will be in place and all residents and visitors will be made aware of.
A road closure letter will be circulated to local businesses and residents to make them aware of the festival and it will been advertised in the local press.
All marquee structures will be securely fitted along and inspected by the Health and Safety officer prior to the festival opening. This will minimize the opportunity for tampering and interference with physical property.
Stalls and marquees will be guarded by security staff from Friday evening until Sunday during the time of the breakdown until midnight.
The designated premises licence holder, Denise Harris, will work with all alcohol vendors to ensure that the strict rules regarding service of alcohol are followed and these rules will be clearly communicated to bars and restaurants both prior to and on the day of the festival.These include:
Display of the Challenge 21 sign in any area where alcohol is available
No glass is permitted at the festival, meaning that all alcohol must be decanted into plastic cups.
At the first signs of intoxication, customers will be refused service.
SIA registered security staff will actively monitor the beer tent throughout the day and will stay in constant radio communication with event management staff.
An application for road closure has been submitted and will entail closure of Main Street. Thus Main Street will be pedestrian only between Friday 24th September 11pm and Sunday 26th September at midnight.
A traffic management plan will be in place with the principal objectives of; ensuring safe pedestrian road use and maintaining visibility for vehicles in the direct vicinity, and preventing traffic build up.
Traffic stewards will be present at the start of the diversion in order to monitor the volume of incoming vehicles and advise drivers of the most appropriate route when necessary. Please see the site map for details of the traffic management plan.
It is expected that there will be fluid crowd movement around Cockermouth rather than inermittent surges. The nominated Health and Safety office will monitor crowd tendencies throughout the day. However in the event of a surge in numbers visitors can be easily directed away from the site as it is completely open. Please see site map for the principal points of ingress and egress.
All crowd management personnel will be trained to FSQ Level 2 or equivalent or as necessary in accordance with legislation. The organiser will instruct the stewarding to monitor and report on crowd behaviour and where appropriate take action using SIA staff.
The organiser after consulting the joint agencies should steward the identified points and road closures in order to control ingress/stop ingress to the site or part of it using barriers located at each strategic point
Stewarding Roles
A register of all stewards on duty must be kept on site.
All steward supervisors MUST be SIA registered to undertake their role as in addition to general stewarding duties they will undertake security roles should it become necessary.
General duties of steward
To provide information to the public as to site layout and facilities
To provide information to the public as to the running order/timings of activities
To monitor and report on crowd densities
To monitor and report on the general welfare of the crowd
To assist the Police as directed
To control access to restricted areas
To assist in extraction of persons experiencing difficulties, especially at a front of house barrier
To assist in evacuation should it become necessary to do so
To assist the emergency services as directed
Major Incident Response Procedure
Each marquee area will be subject to a small-scale event contingency plan. The decision to implement to the full-scale joint agency contingency plan is that of the Police/Fire/Ambulance depending on the nature of the emergency, and is covered in the assumption of control section.
The general responsibilities of Event Management in responding to a major incident may be summarised as follows:
• To alert emergency services
• To manage the scene until emergency services arrive
• To provide accurate information to Emergency Services
• To liaise with the Emergency Services
• To assist in an emergency evacuation if called to under the direction of the Police.
• To continue to provide stewarding staff after the evacuation under the command of the Police.
If the site does reach its occupant capacity, or if public highway levels at which action is necessary. (This can be assessed by the methods outlined under the heading Ingress and in Crowd Management section), the Event Organiser after consulting the joint agencies should steward the identified points including road closures in order to support the police in the of control ingress/stop ingress to the site or part of it.
This is an outdoor event with surrounding buildings and structures.
• Use of event infrastructure with valid fire safety certificates.
• Co-ordinate approach to planning with emergency services.
• Use of trained security and stewards, advised of location of firefighting equipment.
• Prohibition of the use of petrol generators
• LPG to be used in accordance with current guidance (See Event safety Guide and Mobile Outdoor Catering Associations.)
• Power supply and distribution to be installed by qualified electrician only.
• All working personnel used on site to be briefed on fire evacuation policy to enable them to take a proactive approach
Noise
Hours of operation are between 12:00 and 18:00 and will therefore not cause late night noise.
Chef demos and specialist producers will do microphoned talks but will be minimally audible from outside the tent.
Performances of live music by an acoustic folk band will be kept to low enjoyable background music.
There will be no external lighting or flood lights or security lighting on the street since the streetlamp infrastructure is already in place.
Refuse
Infrastructure in terms of 8 tonne skips and 50 240ltr wheely bings to be continually emptied throughout the day
Collection of litter from around open dining area tables - a team of 20 litter pickers who are paid to specifically keep the site clean at all times
The contact ensuring the site is clean at the deconstruction stage will be Denise Harris.
There is in place a comprehensive and detailed waste and cleansing programme.
Noise and waste controls are in place
Protection of Children From Harm
Location of lost child point will be clearly visible with prominent signage
Separate facilities for separated minors will be provided and staffed by registered child minders/carers.
Records of children reported as separted will be collated to ensure appropriate levels of support are maintained
Each stall/hut holder is required to provide relevant food hygiene certificates and equipment inspection documentation prior to the event. The design of the hut structure is such that small children ae unable to reach any hazardous equipment.